Policy strategy design to stimulate flexible working

Congestion has continued to increase during the previous decades. Flexible working helps reducing the increase of congestion, but did not provide enough peak travel demand reduction to avoid congestion until March 2020. Following up on the COVID-19 outbreak, flexible working increased rapidly and congestion disappeared. However, it is unsure if this travel behaviour change will be permanent, or people will fall back in their previous behavioural patterns. Based on a conceptual model for attitude changes it is hypothesized that attitudes could be changed during the pandemic. Because of these changed attitudes, travel behaviour and the build environment can change. This project investigates whether this is enough to ensure flexible working is continued and congestion is minimized.